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To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
We define customer as an individual using the website or service. Customers along with individuals we are communicating with about becoming customers will receive information via email and in other formats including phone. You will also receive communication if you have requested them form us either directly or through a third party. You can change your preferences for what or how you receive communications by emailing us at firstname.lastname@example.org
We may from time to time contact you directly or employ an external agency to conduct market research and / or customer care to ensure you continue to receive the best service available.
We will continue to communicate with you as long as you have engaged with us positively in the last 2 years or unless you tell us to stop. We may then keep your data for up to seven years after for legal purposes.
It is the nature of the business that we facilitate data and technology for the running of services for third parties, in these instances you need to contact the 3rd party data owner or website to request information about your data. If you are a business user of the website and we store your data in relation to using the products and service then you can change your preference, update your details or withdraw your data by emailing email@example.com or calling us on 01142 666165.
Request Access. Sometimes known as data subject request. This enables you to receive a copy of the information we hold on you and to check we are processing it lawfully
Request Correction. If you believe information we hold about you is not correct this enables you to amend or enhance inaccurate information we hold and ensure it is correct
Request Erasure. This enables you to request the data we hold is deleted. We may by law be required to maintain some information and we may also keep a small amount of data securely so we can suppress you from future communications
Object to processing. If you disagree with how we are processing data you can do so and we will look into it and respond
Request the restriction of processing. This enables you to suspend the processing of personal information
Request the transfer – of your data to another party.
If you wish to find out more about your rights or if you are not satisfied with our response and wish to make a complaint, please contact the Information Commissioners Office at http://ico.org.uk.